The path to achieving ISO 9001 certification for a Quality Management System is significant for any organisation. While many elements of a QMS may be in place, two common items often hold up an organisation’s progress towards getting certified.
Any organisation developing a Quality Management System to achieve certification will know it will take time. Defining and documenting processes, creating policies, and building feedback channels in your business take time. Not to mention, all this must be done well to develop an effective system for continuous improvement.
But the reality is many organisations need certification to win contracts or tenders for different types of work to grow. This can often create time pressures within a business to ensure the Quality Management System is ready to be certified as soon as possible.
While you don’t need your system wholly finalised to commence a Stage 1 audit, an auditor must see steps to meet the ISO standard’s requirements. These need to be addressed before starting the Stage 2 audit. Here are the two most common items our auditors find are missing with clients trying to achieve certification.