Southpac commits to managing impartiality in all its management system certification activities. Southpac understands the importance and role of impartiality in carrying out its management system certification activities, in managing conflicts of interest and ensuring the objectivity of its management system certification activities.
Southpac will take all appropriate action to respond to any threats to its impartiality arising from the actions of other persons, bodies or organizations.
Chief Executive Officer
Complaints and Appeals
Southpac is committed to providing the highest level of service possible if however you have a complaint to make or wish to appeal a certification decision made relating to your organisation please see the attached information.