Certification Policies

22081086_mlSouthpac Certifications is dedicated to assisting businesses of any size to achieve and maintain systems accreditation that is effective, value adding and in keeping with their individual business goals. Our services include management systems certification and auditing to ISO9001, ISO14001 and AS/NZS4801 ,gap analysis and other third party audits. Southpac aims to lead the industry with our ability to provide world-class services that are both relevant and responsive to customer and industry needs.

In order to achieve continual improvement of our processes and services Southpac management has set objectives that will be monitored and reviewed on an ongoing basis.

Our ongoing goals include:

  • Nurture and build beneficial client relationships
  • Exceed expectations
  • Invest in our people and processes
  • Guarantee open, honest and regular communications
  • Work closely with clients, suppliers and stakeholders
  • Focus on client satisfaction
  • Be an industry leader in the services we offer
  • Monitor our processes and make improvements where relevant
  • Remain up to date with the latest standards and methods

We aim to ensure that each member of our team is competent and continually trained to assist with the latest developments and initiatives taking place within the industry. We foster personal development of our staff and believe that, as a team, we are far more effective. Each member of our team is expected to get involved and contribute to the positive culture of our organisation, expressing their ideas, sharing their experiences and synergizing to continually improve our service and business processes.

 

46062858_mlImpartiality Statement

Southpac commits to managing impartiality in all its management system certification activities. Southpac understands the importance and role of impartiality in carrying out its management system certification activities, in managing conflicts of interest and ensuring the objectivity of its management system certification activities.
Southpac will take all appropriate action to respond to any threats to its impartiality arising from the actions of other persons, bodies or organizations.

Andy Shone
Chief Executive Officer

Accreditation

Southpac are a JAS-ANZ accredited certification body, for further details relating to our accreditation please see the JAS-ANZ website.

Complaints & Appeals

 Southpac Aerospace Complaints and Appeals Procedure

Click here to find out more about Southpac Certifications, or contact us to talk with a member of our team.

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